All Systems Operational
Uptime over the past 90 days. View historical uptime.
Castlight Services ? Operational
90 days ago
99.99 % uptime
Today
Registration Operational
Login Operational
Search Operational
Claims Operational
Programs Operational
Tracker Incentive Operational
Reward Center Operational
Challenges Operational
Healthy Habits Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Trackers ? Operational
90 days ago
100.0 % uptime
Today
Async Messaging Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
SSO Login Operational
90 days ago
100.0 % uptime
Today
Review and Ratings Operational
90 days ago
100.0 % uptime
Today
Appointment scheduling Operational
90 days ago
100.0 % uptime
Today
Virtual visit Operational
90 days ago
100.0 % uptime
Today
Patient Intake Operational
90 days ago
100.0 % uptime
Today
Patient Chart Operational
90 days ago
100.0 % uptime
Today
Patient Provider Messaging Operational
90 days ago
100.0 % uptime
Today
Questionnaire ? Operational
90 days ago
100.0 % uptime
Today
Recommendations ? Operational
90 days ago
99.97 % uptime
Today
Castlight Operational
90 days ago
99.99 % uptime
Today
Wellbeacon ? Operational
90 days ago
100.0 % uptime
Today
Engage Wellbeing ? Operational
90 days ago
100.0 % uptime
Today
Credence Wellbeing ? Operational
90 days ago
100.0 % uptime
Today
BlueCare Advisor Operational
90 days ago
100.0 % uptime
Today
SSO Login Operational
90 days ago
100.0 % uptime
Today
BCBSND.me ? Operational
90 days ago
100.0 % uptime
Today
BlueCare Connect RI ? Operational
90 days ago
100.0 % uptime
Today
AmeriBen Engage ? Operational
90 days ago
100.0 % uptime
Today
My Vera Operational
90 days ago
99.89 % uptime
Today
Public Websites Operational
90 days ago
100.0 % uptime
Today
My Vera Public Provider Search ? Operational
90 days ago
100.0 % uptime
Today
Mycastlight Operational
90 days ago
100.0 % uptime
Today
Public Provider Finder Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Review and Ratings Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Tableau Reporting Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Mission Control Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Care360 Partner Portal Operational
90 days ago
99.98 % uptime
Today
Vera Connect Operational
90 days ago
100.0 % uptime
Today
Virtual visit ? Operational
90 days ago
100.0 % uptime
Today
Referral Coordination ? Operational
90 days ago
100.0 % uptime
Today
Health Coaching Services Operational
90 days ago
100.0 % uptime
Today
Care Management Services Operational
90 days ago
100.0 % uptime
Today
Behavioral Health Services Operational
90 days ago
100.0 % uptime
Today
Diet and Nutrition Counselling Operational
90 days ago
100.0 % uptime
Today
Scheduling Operational
90 days ago
100.0 % uptime
Today
Assessments Operational
90 days ago
100.0 % uptime
Today
Consent Management Operational
90 days ago
100.0 % uptime
Today
Provider Onboarding Tool ? Operational
90 days ago
100.0 % uptime
Today
Mosaic Operational
90 days ago
100.0 % uptime
Today
Mosaic App Status Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 17, 2025

No incidents reported today.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
2025 March release scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 23:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 14, 12:46 PDT
Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025
NextGen API timeouts
Resolved - Incident has been resolved
Mar 5, 09:36 PST
Monitoring - APC appointment smoke tests are passing. We are able to schedule, reschedule, and cancel appointments with nextgen.

Notes: Users who was still logged in may experience SQL errors if they don't log out and back in.
Mar 5, 09:36 PST
Identified - Interface server was restarted which cleared the api timeout issues
Mar 5, 09:34 PST
Investigating - We are facing timeout issues with NextGen APIs, which are responsible for APC appointment scheduling, rescheduling, and cancellation.
Already reached out to the NextGen team and awaiting a response.
Mar 5, 02:53 PST
Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

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