All Systems Operational
Uptime over the past 90 days. View historical uptime.
Castlight Services ? Operational
90 days ago
99.99 % uptime
Today
Registration Operational
Login Operational
Search Operational
Claims Operational
Programs Operational
Tracker Incentive Operational
Reward Center Operational
Challenges Operational
Healthy Habits Operational
90 days ago
100.0 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Trackers ? Operational
90 days ago
100.0 % uptime
Today
Async Messaging Operational
90 days ago
99.97 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
SSO Login Operational
90 days ago
100.0 % uptime
Today
Review and Ratings Operational
90 days ago
100.0 % uptime
Today
Appointment scheduling Operational
90 days ago
100.0 % uptime
Today
Virtual visit Operational
90 days ago
100.0 % uptime
Today
Patient Intake Operational
90 days ago
100.0 % uptime
Today
Assessments Operational
90 days ago
100.0 % uptime
Today
Consent Management Operational
90 days ago
100.0 % uptime
Today
Castlight Operational
90 days ago
100.0 % uptime
Today
Wellbeacon ? Operational
90 days ago
100.0 % uptime
Today
Engage Wellbeing ? Operational
90 days ago
100.0 % uptime
Today
Credence Wellbeing ? Operational
90 days ago
100.0 % uptime
Today
BlueCare Advisor Operational
90 days ago
100.0 % uptime
Today
SSO Login Operational
90 days ago
100.0 % uptime
Today
My Vera Operational
90 days ago
100.0 % uptime
Today
Public Websites Operational
90 days ago
100.0 % uptime
Today
My Vera Public Provider Search ? Operational
90 days ago
100.0 % uptime
Today
Mycastlight Operational
90 days ago
100.0 % uptime
Today
Public Provider Finder Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Review and Ratings Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Castlight Vaccine Finder Operational
90 days ago
100.0 % uptime
Today
Provider Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Tableau Reporting Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Mission Control Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Care360 Partner Portal Operational
90 days ago
99.97 % uptime
Today
Vera Connect Operational
90 days ago
100.0 % uptime
Today
Virtual visit ? Operational
90 days ago
100.0 % uptime
Today
Referral Coordination ? Operational
90 days ago
100.0 % uptime
Today
Health Coaching Services Operational
90 days ago
100.0 % uptime
Today
Care Management Services Operational
90 days ago
100.0 % uptime
Today
Behavioral Health Services Operational
90 days ago
100.0 % uptime
Today
Diet and Nutrition Counselling Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 21, 2024
Search functionality impacted
Resolved - The issue is now resolved
May 21, 10:35 PDT
Investigating - We are currently experiencing issues with the search functionality of the Castlight application. Users may experience difficulties retrieving search results or encountering errors during searches.
May 21, 10:14 PDT
Login problems on production system
Resolved - This incident has been resolved.
May 21, 09:05 PDT
Investigating - We have identified the issue and are working to bring the relevant service back online.
May 21, 09:01 PDT
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Search function is inaccessible
Resolved - This incident has been resolved.
May 16, 22:52 PDT
Investigating - We are currently investigating this issue.
May 16, 22:49 PDT
Care360 Portal and Async Chat has outage.
Resolved - This incident has been resolved.
May 16, 21:24 PDT
Investigating - We are currently investigation the issue.
May 16, 20:10 PDT
May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
2024 May release scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 10, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 10, 12:06 PDT
May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

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